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(KPL/VNA) The international terminal of Da Nang Airport, based in the central city of Da Nang, is set to become a smart terminal under a partnership between the Da Nang International Terminal Investment and Operation JSC (AHT) and FPT Software.
(KPL/VNA) The international terminal of Da
Nang Airport, based in the central city of Da Nang, is set to become a smart
terminal under a partnership between the Da Nang International Terminal
Investment and Operation JSC (AHT) and FPT Software.
The partnership, announced on April 22, aims
to promote digital transformation in the short term and comprehensive
modernisation in the long term. It looks to develop the first smart airport
terminal in Vietnam to minimise the time needed for handling procedures and
improve passengers’ experience.
At the event, AHT and FPT Software, an
affiliate of tech giant FPT group, signed documents for implementing the
project in the second quarter of 2024 and complete it this October.
Accordingly, AI-powered cameras will be
installed at aviation procedure handling zones to assess density to help
operators quickly detect hot spots and take effective solutions. More mobile
apps will be launched to provide smart support solutions such as notifying the
departure status and finding current locations on the map.
A new website will be built to ensure the
best possible convenience for users when searching for multilingual
information. More touch-screen systems will also be placed across the terminal
for passengers to search for information and give assessments, helping the
terminal make improvements.
AHT Deputy General Director Do Trong Hau said
that it is not the technologies chosen that decide the success of digital
transformation projects but how to use them. Therefore, instead of using
available solutions in the market, the terminal decided to partner with FPT
Software to develop solutions tailored to its demand.
He noted the cooperation between AHT and FPT
Software will open up many chances for diversifying aviation services, thus
minimising the procedure handling time, improving passengers’ experience, and
contributing to tourism development of Da Nang city.
The Da Nang international terminal was rated
five stars by international airport rating agency Skytrax in January. It
received the certificate at the Skytrax World Airport Awards 2024 ceremony in
Germany on April 17.
In 2022 and 2023, the terminal was equipped
with autogates, automatic boarding gates, and self-check-in kiosks.
Particularly, it is the first airport terminal in Vietnam to have a
self-service bag drop system, applied by Starlux Airlines. As a result, all aviation
procedures at this terminal are now handled automatically.
KPL
